Journey mapping, voice-of-customer programs, and outsourced support that turns complaints into retention. 60–86% cheaper than US in-house.
Our free CX audit shows what your customer experience is missing — journeys that should be mapped, feedback that should be acted on, and support that should be proactive.
Customers churn and nobody knows why. See journey mapping that finds the leaks.
$48K per agent in the US. See outsourced support from India at ₹6,500/agent/yr.
Surveys gather dust. See closed-loop VoC that triggers action in hours.
Support team drowning in L1. See AI containment that resolves 58% automatically.
US in-house costs on the left, our India costs on the right. No sales call needed.
End-to-end journey mapping, maturity assessment, and operating model design — strategy that turns customer friction into retention.
Voice, chat, and email support from India — trained agents, QA-scored interactions, and AI co-pilots that handle L1 queries.
{
"nps": "+62",
"csat": "94%",
"cost_per_contact": "$2.40"
}NPS, CSAT, and CES programs that don't just measure — they trigger action. Every negative signal gets a follow-up within hours, not weeks.
AI chatbots, voice agents, and co-pilots that handle L1 queries — reducing cost per contact from $11.50 to $2.40 while humans handle exceptions.
Everyone starts with a 5-agent pilot. Scale to full operations when CSAT prints. All +18% GST.
5-agent voice support pilot.
₹27,000/mo
₹2,00,000 US
Save 86% vs US25-agent full operation.
₹1,35,000/mo
₹10,00,000 US
Save 86% vs USCX strategy + full operation.
₹5,00,000/mo
₹25,00,000 US
Save 80% vs USTypical US in-house costs on the left. Our India costs on the right.
| Service | US in-house | helloWorld | Savings |
|---|---|---|---|
| Voice agent (annual) | $48,000 | ₹6,500 | 86% |
| Chat agent (annual) | $35,000 | ₹4,500 | 87% |
| Email agent (annual) | $28,000 | ₹3,500 | 88% |
| CX strategy project | $25K-100K | ₹2,00,000 | 60-80% |
| NPS/CSAT program (annual) | $8.2-27.2K | ₹6,80,000 | 60-75% |
| AI voice agent (per min) | $3-6 | ₹1.49 | 75-85% |
All prices exclusive of 18% GST. Zero-rated for exports with a filed LUT.
$25-75/hr boutique. Strategy project ₹2-10L. Journey mapping ₹1.5-5L.
Voice ₹6,500/agent/yr, chat ₹4,500, email ₹3,500. 86% cheaper than US.
Survey-only ₹6.8-22L/yr. With follow-up ₹10.7-37L/yr. Enterprise ₹50L-₹1.25Cr/yr.
24/7, multilingual, spikes: outsource. Complex, IP-sensitive: in-house. Most use hybrid.
Percentage of queries resolved by AI without humans. Leaders achieve 71%, reducing cost from $11.50 to $2.40.
NPS, CSAT, retention, LTV, churn, cost per contact, revenue per customer.
Service is reactive. CX is proactive — designing every touchpoint to prevent issues.
Quick wins 4-8 weeks. Full transformation 6-18 months. NPS improvement 3-6 months.
The 4 stories above are entry points. Below is everything we actually run — hover any tile to flip it for pricing.
Journey mapping, maturity assessment, operating model, transformation.
Voice, chat, email, 24/7, multilingual, QA-scored.
NPS, CSAT, CES, closed-loop, sentiment, social listening.
Chatbots, voice agents, co-pilots, smart routing, auto-resolution.
Help centers, knowledge bases, community forums, AI search.
Service skills, CX leadership, AI tools, coaching, calibration.
Dashboards, predictive models, cohort analysis, journey analytics.
Tell us the symptom. The free CX audit maps it in 48 hours.
A 20-point check across journey gaps, support costs, VoC readiness, and AI containment. Market rate for a CX audit is ₹50K+ — yours free within 48 hours.
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