We diagnose. Old vendors bill.

Our free BPO audit shows what your operations are missing — processes that should be outsourced, costs that should be lower, and AI that should be deployed.

  • Pick your nightmare below — each one jumps straight to the fix.
  • Every number is 2026 India research — hourly rates, savings, and setup timelines.

Drag the slider. See your BPO cost.

Onshore rates on the left, our India rates on the right. No sales call needed.

How many agents?

BPO costs scale with headcount. Drag to see your savings.

Onshore FTE: $5,000-9,000/mo. India FTE: ₹1.15-2.2 lakh/mo (~65-70% savings). Tier-2 delivery (Indore, Kochi, Coimbatore) is 20-30% cheaper than metros. +18% GST.

Pick your function

Different functions, different rates. Toggle to compare.

AI + Human hybrid reduces cost 30-50% while improving accuracy.

24/7 support. At ₹8 an hour.

Trained agents, QA-scored calls, conversation intelligence, and AI co-pilots that handle L1 queries — voice and chat support that scales.

  • Voice from ₹700/hr: inbound and outbound, 24/7.
  • Chat from ₹700/hr: multilingual, AI-assisted (₹0.50-2 per transaction)
  • QA Scoring: every call scored, coached, improved.
  • AI Co-Pilots: L1 auto-resolution, human escalation.
{
  "csat": "94%",
  "cost_per_call": "₹45",
  "ai_containment": "58%"
}

Clean books. On time. Every time.

Bookkeeping, AP/AR, payroll, and financial reporting — outsourced to qualified accountants with audit trails and compliance built in.

  • Bookkeeping from ₹1,050/hr: daily reconciliation, clean books.
  • AP/AR from ₹700/hr: invoice processing, payment follow-up.
  • Dedicated FTE from ₹1.15L/mo: full-time, your hours, SLA-backed.
  • Financial Reporting: monthly P&L, balance sheet, cash flow.

Recover revenue. Reduce denials.

Revenue cycle management, medical coding, claim submission, and denial management — specialized teams for healthcare providers.

  • RCM from ₹1,050/hr: end-to-end revenue cycle.
  • Coding from ₹1,050/hr: ICD-10, CPT, HCPCS certified.
  • Denial Management: appeal, resubmission, recovery.
  • Compliance: HIPAA, DPDP, insurance regulations.
0BIndia BPM market (USD)
0%Savings vs US onshore
0MTrained CX professionals
0%AI activity in Indian BPM

Start with a pilot. Scale when SLAs hold.

Everyone starts with a 5-agent pilot. Scale to full operations when quality prints. All +18% GST.

Starter Pack

1.5 FTE pod to prove the model.

₹85,000/mo

₹3,40,000 onshore

Save 75% vs onshore
  • 1 support FTE + 0.5 back-office
  • Shared supervisor
  • Email/chat coverage
  • Weekly QA report

AI-Augmented

Growth + RPA + AI chatbot.

₹6,50,000/mo

₹14,50,000 onshore

Save 55% vs onshore
  • Everything in Growth
  • 2 production RPA bots
  • AI chatbot (5K deflections/mo)
  • Process-mining dashboard

Us vs onshore, side by side.

Typical onshore rates on the left. Our India rates on the right.

Function Onshore helloWorld Savings
Voice support$30-45/hr₹700-1,320/hr65-70%
Back office / data entry$25-40/hr₹700-1,230/hr60-70%
Finance & accounting$45-75/hr₹1,050-2,200/hr65%
Technical support$40-60/hr₹1,050-1,940/hr60-65%
KPO / analytics (legal, medical)$60-100/hr₹1,580-3,520/hr60%
Dedicated FTE (monthly)$5,000-9,000₹1.15-2.2 lakh65-72%

All prices exclusive of 18% GST. Zero-rated for exports with a filed LUT.

Straight answers

How much does BPO cost?

Support ₹700-1,320/hr, back office ₹700-1,230/hr, F&A ₹1,050-2,200/hr, KPO ₹1,580-3,520/hr. Dedicated FTE ₹1.15-2.2 lakh/mo.

Which city for delivery?

Indore/Kochi/Vizag/Coimbatore run 20-30% cheaper than metros (₹22K-35K per FTE/mo) with lower attrition — our default delivery hub model.

BPO vs KPO?

BPO is transactional, rule-based. KPO is knowledge-intensive — research, analytics, legal, medical.

Outsource or in-house?

Non-core, repetitive: outsource. Strategic, IP-sensitive: in-house. Most use hybrid.

How do I ensure quality?

Define SLAs, implement QA scoring, use conversation intelligence, conduct audits, start with pilot.

What is AI automation in BPO?

RPA + LLM co-pilots handle first-pass processing. AI handles volume, humans handle exceptions. 30-50% cost reduction.

How long does BPO setup take?

Voice: 2-4 weeks pilot. Back office: 4-6 weeks. Specialized: 6-10 weeks.

Data security?

NDAs, access controls, audit trails, DPDP compliance, ISO 27001-certified vendors.

How do I measure BPO ROI?

Cost per transaction, QA scores, turnaround time, vs in-house loaded cost. Typical savings: 50-70%.

Every BPO discipline, one team.

The 4 stories above are entry points. Below is everything we actually run — hover any tile to flip it for pricing.

🎧

Voice Support

Inbound, outbound, 24/7, multilingual, QA-scored.

InboundOutbound24/7Multilingual
💬

Chat & Email

AI-assisted chat, email support, social media response.

ChatEmailSocialAI-Assisted
📒

Finance

Bookkeeping, AP/AR, payroll, financial reporting.

BookkeepingAP/ARPayrollReporting
🏥

Medical

RCM, coding, denial management, compliance.

RCMCodingDenialsCompliance
⚖️

Legal

LPO, documentation, contract review, research, IP.

LPOContractsResearchIP
⌨️

Data Entry

Data processing, document digitization, database management.

EntryDigitizationDatabase
🤖

AI Automation

RPA, LLM co-pilots, document processing, reconciliation.

RPALLMProcessing
📋

Not sure where you fit?

Tell us the symptom. The free BPO audit maps it in 48 hours.

Free Audit48 hrs

Get the BPO audit free.

A 20-point check across outsourcing opportunities, cost savings, AI readiness, and SLA gaps. Market rate for a BPO audit is ₹50K+ — yours free within 48 hours.

Claim free audit